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This Month's Organization +
- This month we will donate three percent of every styling session’s net profit to The OR Foundation. Their mission is to ‘identify and manifest alternatives to the dominant model of fashion- alternatives that bring forth ecological prosperity, as opposed to destruction, and that inspire citizens to form a relationship with fashion that extends beyond their role as consumer.’ Learn more about their mission here.
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About Lotte +
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Who founded the company?
Sam Weir is a New York City-based stylist with vast industry experience. She has worked in celebrity, editorial, personal, and commercial styling, trained with renowned stylists such as Kate Young, Alex White, and Sarah Richardson, and held a position as junior fashion editor at Document Journal. In 2022, dreaming of a creative and climate-conscious solution for the styling industry, Sam launched Lotte.
Why are you called ‘Lotte.V1’?
The name Lotte (la-ta) was Sam’s grandmother’s nickname growing up in Germany. When Sam was mulling over founding this company, we kept coming back to her grandmother. Clothing was always part of her identity; she understood the magic of personal style but also the practical needs of it, and that is Lotte. We use Lotte when referring to our company and it’s ethos and Lotte.V1 when referring to our services.
Where are you based?
We conduct our client services over Zoom and FaceTime with an office in Brooklyn, New York.
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Who founded the company?
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Re-Scheduling +
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There are no monetary charges for rescheduling your styling session. We do ask you to respect our stylist’s time and let them know 48 hours in advance. Rescheduling can always occur but we cannot guarantee when the next available appointment may be. Please note, scheduling another session may take longer due to high demand.
Reschedule Attempts: If you cannot attend the service you booked, you can reschedule three times before the service is cancelled with no refund.
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There are no monetary charges for rescheduling your styling session. We do ask you to respect our stylist’s time and let them know 48 hours in advance. Rescheduling can always occur but we cannot guarantee when the next available appointment may be. Please note, scheduling another session may take longer due to high demand.
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Late Policy +
- The full 60 minutes is needed to ensure you receive the best service possible. If you will be more than ten minutes late, please send an email to your stylist to reschedule. Please note, scheduling another session may take longer due to high demand.
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Cancellations +
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To cancel your styling session and receive a full refund, please contact your stylist or the Lotte.V1 customer service team (office@lottev1.com) 72 hours before your scheduled appointment.
If you do not cancel your styling session within 72 hours there will be monetary charges due to stylist preparation. For cancellations within 48 hours of appointment, you will be charged $10. For same day cancellations, you will be charged $20. If you do not cancel or attend your appointment, you will be charged the full session price.
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To cancel your styling session and receive a full refund, please contact your stylist or the Lotte.V1 customer service team (office@lottev1.com) 72 hours before your scheduled appointment.
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Refund Policy +
- Once you complete a Lotte.V1 styling service, there is no refund (debit, cash, credit) available. Services are final sale meaning you cannot receive money back once the service is started or completed. We care deeply about your experience. If you are displeased with your Lotte.V1 styling experience, please send us a note at office@lottev1.com.
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Payment Policy +
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Lotte.V1 accepts Visa, Mastercard, American Express, Discover. We process payments through our trusted third-party vendor, Stripe. We are unable to accept prepaid gift cards, checks or money orders.
All information shared with us when purchasing a Lotte.V1 service is confidential. We use secure systems in order to ensure that details pertaining to your accounts remain private. We accept payment via Stripe. Please note only one form of payment method may be used on a single order. The payment methods we accept are Visa, MasterCard, American Express, and Discover. We do not accept bank checks, money orders or cash.
If you have a question you do not see answered above, please reach out to our team and we will get back to you as soon as possible office@lottev1.com.
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Lotte.V1 accepts Visa, Mastercard, American Express, Discover. We process payments through our trusted third-party vendor, Stripe. We are unable to accept prepaid gift cards, checks or money orders.
YOUR IMPACT
For the past 50 years, the fashion industry has attempted to “green” production and consumption, but even with current innovations, green technologies, and the rise of environmental consciousness, this industry's impact on our planet hasn’t improved. It’s gotten worse.
Still, we believe there is hope. To create a better future, we must rekindle our relationship with clothes. We must have the strength to admit that we’ve taken too much. And we must stop believing that wearing the same article of clothing more than once is worse than killing our Planet. In short, we must welcome a world where styling favors shopping and care favors consumption.
Currently
Excessive production and consumption of clothing are deeply hurting us and our Planet.
1 - Every year, consumers around the world miss out on 460 billion dollars of value by throwing away clothes they could rewear (Ellen MacArthur Foundation).
2 - Research shows that people who organize their lives around consumption report more unhappiness in relationships, poor moods, and increased psychological problems (The High Price of Materialism).
3 - Textile production emits 1.2 billion tons of greenhouse gasses every year, which is more than those emitted by international flights and maritime shipping combined (Ellen MacArthur Foundation).
Excessive production and consumption of clothing are deeply hurting us and our Planet.
1 - Every year, consumers around the world miss out on 460 billion dollars of value by throwing away clothes they could rewear (Ellen MacArthur Foundation).
2 - Research shows that people who organize their lives around consumption report more unhappiness in relationships, poor moods, and increased psychological problems (The High Price of Materialism).
3 - Textile production emits 1.2 billion tons of greenhouse gasses every year, which is more than those emitted by international flights and maritime shipping combined (Ellen MacArthur Foundation).
With Lotte
Wearing what you own is more impactful than you think.
1 - Doubling the use of our clothing has the power to cut the garment trade’s climate pollution by nearly half. (The Day The World Stops Shopping).
2 - According to the EPA, for every 2 million tons of textiles we keep in circulation and out of landfills, we can reduce carbon emissions equivalent to taking 1 million cars off the road. (US Environmental Protection Agency)
3 - Doubling the lifespan of a garment (30 to 60 uses) reduced its GHG footprint by roughly half. (World Resources Institute)
Wearing what you own is more impactful than you think.
1 - Doubling the use of our clothing has the power to cut the garment trade’s climate pollution by nearly half. (The Day The World Stops Shopping).
2 - According to the EPA, for every 2 million tons of textiles we keep in circulation and out of landfills, we can reduce carbon emissions equivalent to taking 1 million cars off the road. (US Environmental Protection Agency)
3 - Doubling the lifespan of a garment (30 to 60 uses) reduced its GHG footprint by roughly half. (World Resources Institute)